Do you need that ticket?

Some teams are obsessed with documenting everything. They create tickets for tracking time, logging meetings, or even planning how to plan. They think they’re being transparent. In reality, they’re just adding layers of clerical work that don’t actually help deliver value.

A team I worked with once created tickets for writing documentation, updating Confluence pages, and even responding to emails. They weren’t being micromanaged. They just thought everything needed a ticket. Eventually, half their Sprint Backlog designed just to show how busy they were.

Here’s the thing: Work that doesn't deliver value isn’t worth tracking. Transparency in Scrum isn’t about proving you’re busy. It’s about ensuring the most valuable work gets done. Instead of drowning in tickets, focus on the work that matters—solving customer problems and delivering outcomes.

If you need to communicate something, do it. If you need to plan something, plan it. But don’t create tickets just to show you’re working. That’s not transparency—it’s just noise.